When a parent sees a missed call from their child’s school, their first instinct is to immediately call back for information. This can easily result in school staff getting inundated with parent call-backs.
In addition to sending a text, email, or voice call to parents, this high-capacity inbound parent hotline allows parents to call the Caller ID phone number displayed on their phone to hear the last message that was sent.
The Parent Call-Back Hotline will:
1. Free Up Office Staff.
2. Keep Main Office Phone Lines Free and Accessible.
3. Improve School-to-Home Information Flow.
4. Increase Parent Engagement and Communication.
Whether you are sharing a routine update or an emergency-related alert, the SwiftK12 Parent Hotline feature provides an effective way to communicate important information with parents.
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“In the past, it would take 3 to 4 staff members folding, stuffing and stamping for a few hours to send out report cards. This time with Alert Solutions' Automated Report Card Module, the entire process took me 15 minutes. The money and time saved, along with the ability to receive feedback from parents immediately has been wonderful!”
Registrar, Assumption High School
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